• Cash on Delivery is not available. Shipment will be initiated only once 100% payment is received through NEFT/IMPS. All orders are only on pre-paid basis
• Delivery charges depend on the location and weight of the order & Shipment partner chosen (in case of outside India)
• 7 business working days for deliveries to Metro-cities (Bangalore, Chennai, Delhi, Kolkata & Mumbai)
• 7-14 business working days for deliveries to the rest of India
If there is any conflict between this Delivery Policy and the Online Terms and Conditions, the Online Terms and Conditions will prevail and will apply in respect of all products sold through the website.
Details of our delivery service
Online Ordering and Email Confirmation
We strongly advice to consult our Advisors/Consultants before placing the final order. Our team will update you on the availability, special offer price (if any) as the products are sold on first cum first serve basis. For any bulk orders it is mandatory to talk to our Advisors/Consultants. Bulk/wholesale orders lead time is between 3-4 weeks from the date of placing pre-paid orders. Products purchased through the website will be delivered to a physical address of your choice, which must be selected during the online ordering process. As soon as your order is dispatched, we will send you a confirmation email.
Courier Delivery
Deliveries will be performed by Delhivery / India Post (Speed Post) / any other recognized carriers. The delivery service is available from 10 am until 4 pm during weekdays only, and no deliveries will be made on weekends or public holidays. We recommend that you use your office address as your physical delivery address if you are not at home during the week.
You may be required to sign for delivery and provide a valid form of identification/otp when your order is delivered. If you are not available to take delivery of your order, we will attempt either one or two more deliveries to the physical address that you provided during the online ordering process and, if still unsuccessful, the courier company, acting on behalf, will call you to arrange, in its sole and absolute discretion, for either a further delivery attempt to be made or for you to collect your order from the courier company.
In the event that MISSIONIMPRESSION EVENTS (P) Ltd. and/or its duly appointed courier/shipment company is unable to contact you, despite all reasonable attempts to do so, using the contact details and/or physical delivery address that you provided during the ordering process, we reserve the right to cancel your order without any refund.
Delivery Times
Our delivery times will vary between 7-14 business working days depending on the location and serviceability. While is firmly committed to delivering your order within the estimated delivery times, we are unable to guarantee that all orders will be delivered within the stipulated time frame due to any unforeseen reasons.
Costs
There is an additional delivery fee of depending on the weight of the product ordered in its sole discretion, may determine that your delivery address is located in a remote area and may, upon you placing your online order, request payment of an additional delivery fee. Should you object to an additional delivery fee being payable, you will still have the choice to withdraw your order. For all orders, please read the product description carefully (for any shipment charges) before placing any order
Our Liability
MISSIONIMPRESSION EVENTS (P) Ltd. or any of it’s subsidiary Company(s)/Brand(s) is not liable for any incorrect order or delivery where you make an error in the information that you provide to us.